Frequently Asked Questions

1. What is Tretinoin?

Tretinoin is a Vitamin A derivative commonly used in skincare routines to support smoother-looking skin and refined texture. Our creams and gels are formulated for cosmetic use and should be applied as directed.

2. How do I use Tretinoin products?

Apply a small amount to clean, dry skin in the evening. Avoid contact with eyes, lips, and sensitive areas. Always use sun protection during the day, as skin may be more sensitive to sunlight.

3. Which strength is right for me?

We offer multiple strengths, including 0.025%, 0.05%, and 0.1%. If you're new to Tretinoin, starting with a lower concentration may be more suitable. For personalized guidance, feel free to contact us.

4. Can I use Tretinoin with other skincare products?

Yes, but we recommend avoiding harsh exfoliants or other active ingredients unless you’ve built tolerance. Always patch test and introduce products gradually.

5. Do you ship within the UK?

Yes! We offer fast and reliable shipping across the UK. Delivery times typically range from 2–5 business days, and rates are calculated at checkout based on your location and order size.

6. What is your return policy?

We accept returns on unopened products within 14 days of delivery. Please visit our Returns & Refunds page for full details.

7. How can I contact customer support?

You can reach us via email at support@tretinoinskinclinic.com or through our Contact Us page.